Payments & Compliance
Hey!
I’m Tiago Oliveira, a CAMS-certified payment operations and financial crime compliance lead. I find the work that gets done over and over and automate it with simple tools the whole team can use, with a person always reviewing the decisions that matter.
At Revolut, I was promoted twice in under three years, from customer support to Operations Manager. I helped launch the official email and phone support channels, then led 3 team leaders and around 30 agents, taking phone support from the worst quality scores in Support to the best and reaching 132% of KPI target in my first quarter.
At Rail, a cross-border stablecoin and fiat payments platform, I joined as employee #40 and became the first member of the restructured compliance team. RFIs fell by more than 50% and none of Rail’s 4 core banking partners exited through its $200M acquisition by Ripple. At Ripple, I led transaction monitoring across Europe, the US and APAC and took team quality from 50% to 92% in six months.
Today I’m Head of Payments & Automation at UNYX AI, where I joined as the third employee. I’ve onboarded 30+ banking, OTC, liquidity and payment rail partners and negotiated more than $450K a year in savings.
What I do
Selected outcomes
Where I’ve worked
Head of Payments & Automation, UNYX AI · Jul 2026 – Present
Transaction Monitoring Lead, Ripple · Dec 2025 – Jul 2026
AI Agent Engineer (contract), Round.ai · Jan – Mar 2026
Financial Operations Manager, Rail (formerly Layer2 Financial, acquired by Ripple for $200M) · Oct 2024 – Dec 2025
Revolut, from Customer Support Specialist to Production Operations Manager · Oct 2021 – Oct 2024
Credentials
Education
Master’s degree, Marketing
Universidade de Aveiro · 2021 to 2023
Bachelor’s degree, Economics
Universidade de Coimbra · 2018 to 2021
Certifications
Compliance
Certified Anti-Money Laundering Specialist (CAMS)
Chainalysis Reactor Certification
Chainalysis KYT Certification
Data and delivery
Google Data Analytics Specialization
Google AI Essentials
Foundations of Project Management
Get in touch.
Open to roles in payment operations and financial crime compliance, remote or relocating, across EU, US and APAC time zones.